Industry Registration FAQ
GENERAL REGISTRATION QUESTIONS
How do I register for Hot Docs 2013?
Online registration for Hot Docs 2013 opens Wednesday, February 6. To register online please visit our registration page.
Onsite registration will be available at the Registration Desk at the Rogers Industry Centre (93 Charles Street, behind the Isabel Bader Theatre) beginning on Wednesday, April 24, at 12:00 pm at the Last Minute Price.
How much are passes? What do they entitle me?
There are three different Hot Docs industry passes available for purchase: The Conference Pass, The Conference and Networking Pass, and The All-Access Pass. Each has a different price point and is tailored to delegates with different needs. For more information, please click here.
I have registered but have not received a confirmation email. Should I be concerned?
Registration and payment are NOT automatic. All registration forms are processed manually on a first-come, first-served basis. You should receive an email within 1 - 2 weeks of submitting your registration form. If you have registered more than two weeks ago and have not received your confirmation email, please contact delegate services manager Amira Abdellahi at firstname.lastname@example.org.
Will I receive a receipt/invoice for my registration fee?
Yes. Once registration is complete, delegates will have the opportunity to view and print their payment receipts. A copy will also be available in the Resource Centre of Hot Docs Online Community.
If I’ve submitted a film to the 2013 Festival, do I still have to pay for my pass?
Applicants will be notified by email in early March 2013 if their work has been selected to screen at the Festival. If your film has been selected, both the filmmaker and producer (provided they are not one in the same) will receive a complimentary Conference and Networking Pass.
I usually get a press pass - do I still need to register online?
Yes. Visit the Media section of this website. You will not need to fill out an industry registration form, but will need to fill out the Media Accreditation Form once it is available in February 2013.
PASSES AND TICKETS
I have registered for the Festival. Where do I pick up my pass?
Hot Docs does NOT mail out any passes or tickets to screenings or industry events. Your delegate package will be ready for pickup at the Rogers Industry Centre (93 Charles Street West, one block south of Bloor, and one block east of Queens Park) beginning Wednesday, April 24.
The hours of the Rogers Industry Centre are as follows:
Wednesday, April 24: 12:00 pm – 6:00 pm
Thursday, April 25 to Saturday, May 4: 9:00 am – 6:00 pm
Where can I pick up my screening tickets?
Hot Docs industry pass holders are entitled to one ticket to each screening. Tickets can be redeemed at the theatre’s box office on the day of the performance, beginning one hour before the first screening of the day. For your convenience, a block of tickets are reserved for pass holders. Please note that you must show your pass in order to pick up your ticket.
Will I need my delegate badge to get into parties and conference sessions at the Rogers Industry Centre?
Yes. All delegates must bring their badge to all evening social events; without it you may be refused entry. Social events are reserved for registered delegates only.
Two people from my company want to attend. Can I share one Hot Docs industry pass with my colleague?
No. Each delegate badge will be in the name of the person who purchased it. Every person who wishes to attend Hot Docs must have their own badge to gain entry to events, parties and screenings.
Where can I pick up Doc Mogul tickets or the Opening Night Guest Pass that I have ordered?
If you purchased a ticket to the Doc Mogul Luncheon your name has been added to the guest list. Please present your delegate badge at the information desk at the lunch venue on the day of the event. Additional information including details about the luncheon location will be emailed to you closer to the event.
If you purchased an Opening Night Guest Pass, you will be sent an email a week before the event which should be printed and brought to both the screening at the Bloor Hot Docs Cinema and the party (location TBA) in order to gain admittance for your guest. Your industry pass will allow you admittance.
CANCELLATIONS, REFUNDS AND PASS TRANSFERS
I can no longer attend the Festival. Is my pass refundable?
If you have purchased a pass and are no longer able to attend Hot Docs, you may transfer your pass to the name of a colleague at any time. Alternately, a full refund will be available until March 25. If you request a refund between March 26 and April 12, a 50 per cent refund will be granted. Pass transfer and refund requests must be formally submitted by email to Amira Abdellahi, before April 12. Refunds will be processed within one month of the close of the Festival.
ACCOMODATION AND USEFUL INFORMATION
I am from out of town. Where can I stay while in Toronto?
Hot Docs is excited to have the Park Hyatt Toronto as this year’s host hotel!
Park Hyatt Toronto
4 Avenue Road
Toronto, ON M5R 2E8
Located in Toronto’s fashionable Yorkville area, The Park Hyatt Toronto is a stone’s throw away from the Hot Docs Festival hub. Encircled by high-end retail stores and five-star restaurants, the Park Hyatt Toronto is accessible by two transit lines and is within walking distance of some of downtown’s most renowned sites, including the Royal Ontario Museum and the Gardiner Ceramic Museum.
All registered delegates who wish to secure a room at The Park Hyatt Toronto will enjoy a preferred rate of $209 CAD/night*.
Amenities at the Park Hyatt Hotel include complimentary WiFi in guestrooms and throughout the hotel, 24 hour access to the fitness facilities, and access to the private Hot Docs Lounge for networking and media interviews. The hotel is within a five minute walk to the Rogers Industry Centre at Hot Docs.
Cost does not include applicable taxes.
For more information about the hotel and its amenities, please visit: http://www.parktoronto.hyatt.com
To book your room at the Hot Docs preferred guest rate, please visit our secured booking site: https://resweb.passkey.com/go/HotDocs2013
The preferred rate is available for stays occurring between Wednesday, April 24, and Sunday, May 5, inclusive. Reservations must be made by Sunday, April 7, in order to guarantee the Hot Docs preferred guest rate. Rooms are limited so be sure to book soon!
Will I have access to the internet and email in the Rogers Industry Centre?
Yes. The Rogers Industry Centre is outfitted with a number of computer terminals that can be used to check email and browse the internet. The Rogers Industry is also equipped with WiFi for personal computer and smartphone use. The WiFi log in information will be available at the Registration Desk.
I have a meeting scheduled, but I have never met the person with whom I meeting and don’t know what they look like. How can I find them?
Most delegates have uploaded a personal photo to their profile in the Hot Docs Online Community. The community is a good resource to get acquainted with your fellow delegates. See Who’s Coming
I am interested in meeting broadcasters, distributors, sales agents, festival programmers and buyers. How can I tell who those people are if I don’t know them?
All broadcasters, distributors, sales agents, festival programmers and buyers will be distinguished by their delegate badges, which will read “decision-maker”.
Where is a good place to take a meeting?
All registered delegates have access to the Delegate Lounge at the Rogers Industry Centre where there will be tables arranged for meetings. If you wish to take a meeting off-site, our staff at the Registration Desk will be able to recommend additional places in the surrounding area.
Where is the nearest copy centre?
The Rogers Industry Centre does not have facilities for copying, scanning or photocopying. A few nearby options include: Reflex Copy (1109 Bay Street), Captain Printworks (730 Yonge Street), and 3 Cent Copy Centre (917 Bay Street).
When will the full list of events be posted on your website?
The full industry schedule for Hot Docs 2013 will be available in early April.
HOT DOCS ONLINE COMMUNITY
What is the Online Community?
The Hot Docs Online Community is an online space where registered delegates can set up meetings and network before, during and after the Festival. This networking tool is the preferred method of communications during the Festival and is used widely to arrange meetings and to productively manage Festival time.
How do I access the Online Community?
Once your Hot Docs industry registration has been processed, you will receive a confirmation email containing your username and password. At that point you can login.
How long can I access the Online Community?
Your access to the Online Community is valid from the time your registration is processed until registration begins for the Festival the following year (early January). The earlier you register, the more access you have to this valuable networking tool.
THE DOC SHOP
Does my pass give me access to The Doc Shop at Hot Docs?
The Festival Doc Shop is a fully digital on-site video library (located at the Rogers Industry Centre) offering users on-demand access to 1500+ documentaries at any one of the 40 on-site computer terminals. The Festival Doc Shop is accessible to industry delegates holding an All-Access Pass or a Conference and Networking Pass, with priority access provided to buyers, commissioning editors, acquisition executives, distributors, sales agents and programmers.
What is the deadline for submitting films to the Doc Shop?
The deadline for submissions to The Doc Shop at Hot Docs is March 25. Films submitted to the Festival, that opt in, will be included in The Festival Doc Shop, available on-site during Hot Docs. Films not submitted to the Festival can still be submitted for inclusion in The Doc Shop only.
HOT DOCS MARKET AND FORUM
Finished and rough cut films can solidify their future in these pre-arranged one-on-one meetings with distributors, sales agents and festival programmers. Continue the conversation during an exclusive mingle for participating delegates and decision-makers. Producers wishing to take part must be registered for a Conference and Networking Pass or an All-Access Pass prior to applying. There is no additional fee to participate. Applications open on February 19, and close on April 2. For eligibility guidelines and more information, please click here.
New This Year! – Hot Docs Deal Maker
Coming to Hot Docs with a project in development or production? Apply to Hot Docs Deal Maker, a new one-on-one pitch-meeting program for producers seeking financing from the international marketplace. The Deal Maker Selection Committee will choose 50 of the most original projects submitted for these valuable meetings with key decision-makers, including commissioning editors and other film financers, as well as substantial online profile and promotion. Applicants must be registered with an All-Access Pass prior to applying. There is no additional fee to participate. Applications open on February 19, and close on March 14. For eligibility guidelines and more information, please click here.
The Hot Docs Forum
Regarded as the most effective international documentary market in North America, the Hot Docs Forum is a dynamic pitching event that stimulates international co-production financing for projects at various levels of completion.
The Hot Docs Forum is a two-day, limited-seating event. Focused around a slate of pre-selected international project presentations showcased in front of a round table of commissioning editors, programming executives and delegates from around the globe, the Hot Docs Forum’s intimate and intense format has proven extremely successful in building international partnerships and raising additional financing for both presenting and observing producers. Delegates wishing to participate or observe must hold an All-Access Pass. For more information, please click here.
Is there a list available of everyone participating at Hot Docs 2013?
The list of attending delegates is available by accessing the Online Community. The list is updated on a regular basis leading up to the opening of the Festival. Only those who have registered for a Hot Docs industry pass may access the detailed list, including contact information. Click here to register for your Hot Docs industry pass today!