Box Office & Venues
Between April 28 and May 8, Toronto’s downtown core – from the Annex to Yorkville, the University of Toronto campus to Little Italy – will be taken over by Hot Docs screenings, audiences and international delegates, and for the first time, the Festival will expand outside of this traditional Festival village and into the Beaches, Davisville and Roncesvalles neighbourhoods.
The documentary Box Office, newly located at 131 Bloor Street West (east of Avenue Road), is now open for sales of passes, tickets and Hot Docs merchandise.
Hot Docs is committed to providing accessible environments and to meeting the accommodation needs of all of our audience members and industry delegates. All regular screening and industry venues are wheelchair accessible, with the exception of the Rooftop Docs venue and the washroom facilities at the Bloor Cinema and The Royal. On the last weekend of the festival, screenings will be held at the Regent, which is accessible; The Revue, which is accessible except for its washroom facilities, and the Fox Theatre, which is not wheelchair accessible.
Service animals
We welcome people with disabilities and their service animals. Service animals are allowed on the parts of our premises that are open to the public.
Support persons
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. Fees will not be charged for support persons for admission to Hot Docs’ venues.
Notice of temporary disruption In the event of a planned or unexpected disruption to services for customers with disabilities Hot Docs will notify customers promptly.
Feedback process
Customers who wish to provide feedback on the way Hot Docs provides goods and services to people with disabilities can contact us by phone, email or in person to venue staff. All feedback will be directed to the Senior Manager, Client Services. Customers can expect to hear back within 48 hours. Complaints will be addressed according to our organization’s regular complaint management procedures.
HOT DOCS documentary BOX OFFICE
Hot Docs’ documentary Box Office
New Location! 131 Bloor Street West
(416) 637-5150
