FAQs: Industry Registration

FAQs: Industry Registration

I have registered but have not received a confirmation email. Should I be concerned?

Registration and payment are NOT automatic. All registration forms are processed manually on a first-come, first-served basis. You should receive an email within 48 hours of submitting your registration form. If you have registered more than two weeks ago and have not received your confirmation email, please contact Hot Docs registration.

Will I receive a receipt/invoice for my registration fee?

Yes. Once registration is complete, delegates will have the opportunity to view and print their payment receipts.

If I’ve submitted a film to the Festival, do I still have to pay for my pass?

Applicants will be notified by email in early March if their work has been selected to screen at the Festival. If your film has been selected, both the film director and producer (provided they are not one in the same) will receive a complimentary pass.

I am unable to attend. Can I transfer my pass to a colleague or receive a refund?

All sales are final and non-refundable.