Venues & Accessibility
Between April 27 and May 7, venues across Toronto will be taken over by Hot Docs screenings, audiences and international delegates.
CraveTV Hot Docs Box Office
605 Bloor Street West, Toronto, ON M6G 1K6
Email: [email protected]
March 21 - April 26: 11:00 AM - 7:00 PM (week days), 11:00 AM - 5:00 PM (weekends)
April 27 - May 7: 10:00 AM - 9:00 PM
Please note: The box office is not wheelchair accessible and may pose difficulties for anyone using a mobility aid (10 steps up from street level). Please contact us by email or phone 416.637.5150 to make alternate arrangements for ticket/pass delivery.
Hot Docs Ted Rogers Cinema (506 Bloor Street West)
Aga Khan Museum (77 Wynford Drive)
Brookfield Place, Sam Pollock Square (181 Bay Street)
documentary Channel Screening Room, Isabel Bader Theatre (93 Charles Street West)
First Evangelical Lutheran Church (116 Bond Street)
Fox Theatre (2236 Queen Street East)
Hart House Theatre (7 Hart House Circle)
Innis Town Hall (2 Sussex Avenue)
Scotiabank Theatre Toronto (259 Richmond Street West)
The Revue (400 Roncesvalles Avenue)
TIFF Bell Lightbox (Reitman Square, 350 King Street West)
Toronto Centre for the Arts (5040 Yonge Street)
Hot Docs Industry Centre (Victoria College, 93 Charles Street West)
Hot Docs is committed to providing accessible environments and to meeting the accommodation needs of all attendees. For additional information, please refer to the 2017 Festival Venue Accessibility Policy and the Hot Docs Accessible Customer Service Plan.
These icons indicate feature film screenings at the Hot Docs Ted Rogers Cinema, TIFF Bell Lightbox and Scotiabank Theatre that offer closed captioning or described sound (audio description), subject to equipment availability. In addition, hearing assist devices are available for all screenings at the TIFF Bell Lightbox and Hot Docs Ted Rogers Cinema, subject to equipment availability.
In order for closed caption or descriptive sound to be available, the prints that we receive from distributors must have been formatted as such. Please note that the equipment is subject to availability and you may be asked to leave a form of ID to ensure the safe return of the equipment. View a list of films with closed captioning or described sound.
Accessible screenings are presented by Accessible Media Inc. with additional support by The Catherine & Maxwell Meighen Foundation and the Government of Ontario.
All regular screening and industry venues are wheelchair accessible, with the exception of the Fox Theatre and the CraveTV Hot Docs Box Office.
Service animals are welcome in the parts of our premises that are open to the public.
A person with a disability who is accompanied by a support person will be allowed to have that person accompany them on our premises. Fees will not be charged for support persons for admission to Hot Docs’ venues.
Notice of Temporary Disruption
In the event of a planned or unexpected disruption to services for customers with disabilities Hot Docs will notify customers promptly.
Feedback Process Customers who wish to provide feedback contact us by phone at 416.637.5150, email at [email protected] or in person to venue staff. All feedback will be directed to the Senior Manager, Client Services. Customers can expect to hear back within 48 hours. Complaints will be addressed according to our organization’s regular complaint management procedures.