Our customer service staff is on call and will be more than happy to answer any and all questions via email.

Box office sponsored by
Crave logo

General Inquiries
Please email [email protected]

Please note: Tickets are not available by email.

Membership Inquiries
Please email [email protected]

Streaming Troubleshooting & FAQ
Experiencing difficulties streaming a film?

  • Visit our FAQ page for instructions on everything from getting a ticket to accessing your stream.
  • Still need help? Please email [email protected]

Hot Docs Ted Rogers Cinema
506 Bloor Street West
Toronto, Ontario, M5S 1Y3 Canada

Phone: 416.637.3123
[email protected]

Hot Docs - Main Office
720 Spadina Ave. Suite 402
Toronto, ON, M5S 2T9 Canada

Phone: 416.203.2155
Fax: 416.203.0446
[email protected]

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Presenting Platinum Partner

  • logo Scotia Wealth Management

Founding Partner

  • logo Rogers

Signature Partner

  • Logo Cbc Gem

Presenting Partners

  • logo Crave
  • logo Netflix

Major Supporters

  • logo Celebrate Ontario
  • logo telefilm