Privacy Policy

Hot Docs Canadian International Documentary Festival respects your concerns about privacy. This privacy notice describes the types of personal information we collect from customers, how we may use that information, and with whom we may share it. Our privacy notice also describes the measures we take to protect the security of your information.

Hot Docs keeps all of its customers’ information strictly confidential. This means that we will not sell, rent, loan, trade, give or exchange your personal information to any organization or individual outside Hot Docs.

However, we may use your personal information in the following ways:

  • To communicate with you about our products, services, promotions, programs, partners and events
  • To provide third parties with summary (never individual) information about our customers

Please contact us if you would like to stop receiving correspondence from Hot Docs in the mail, or use our eBulletin’s unsubscribe function to remove yourself from our electronic mailing list.

Hot Docs does share personal information about you with third parties when that party has been hired as a service provider for commercial transactions (e.g. ticket sales, pass sales, etc.). Such service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf.

The security of your personal information is a high priority for us. We maintain online safeguards to protect against unauthorized disclosure, use, alteration and destruction of the personal information in our possession. To protect the security of your credit card information, we use the industry standard for Internet security—Secure Socket Layer (SSL) technology. This technology allows us to ensure the integrity and privacy of your personal and credit card information to be transmitted via the Internet.

Hot Docs reserves the right to change this policy at any time. Our privacy policy will be kept up–to-date and posted on our website.

If you have any questions or concerns about this policy, please contact us at:

Hot Docs
720 Spadina Avenue, Suite 402
Toronto, ON M5S 2T9
Phone: 416.203.2155
Fax: 416.203.0446
Email: [email protected]

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Presenting Platinum Partner

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Presenting Partners

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Major Supporters

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